The Intercultural Mediation service, offered through the Catalan Health Service, provides support to healthcare teams by facilitating communication with people with whom there is an irreconcilable linguistic and/or cultural difference.
- The Service facilitates linguistic and cultural communication between the patient (and his/her immediate environment) and the healthcare staff.
- The Service helps patients understand and adhere to treatments.
- The Service avoids unnecessary visits and contacts with the hospital caused by communication difficulties.
- The Service makes available to patients information about the healthcare system and its resources.
- The Service is available mornings.
Maternity Hospital:
The service is aimed at supporting the communication needs that arise in the Maternal Fetal Medicine and Neonatology services of the Clinical Institute of Obstetrics, Gynecology and Neonatology (ICGON).
- Maghreb mediation on Mondays, Tuesdays, Thursdays and Fridays.
- Chinese mediation on Mondays, Wednesdays and Fridays.
- Urdu Mediation, Friday.
Villarroel Headquarters:
- Maghreb mediation on Mondays, Tuesdays, Thursdays and Fridays.
- Chinese mediation on Friday.
- Urdu Mediation Thursday.
How to request the Service:
- To contact the Mediation service, you should contact the team of reference professionals.